How to Book a MathSpace Appointment

Go to tutortrac.bhcc.edu and sign in with your BHCC username and password.   Use a laptop or desktop computer — TracCloud does not work well on phones.   Use Chrome or Firefox for best results. If you need help with your BHCC username or password, visit: bhcc.edu/currentstudents/technologyresources/.

1. On your dashboard, find the Search for an Appointment box.
2. Click Choose a subject and select your course (e.g., MAT 097).
   
   • You will only see courses you are currently enrolled in (e.g., MAT 093, MAT 097, MAT 098, MAT 099, MAT 181, MAT 194).
3. Click Choose a service / reason and select Math Tutoring.
4. Click Search to see available appointment times.
To see more options, click Choose a different date at the top or Load more availabilities at the bottom.
5. For one-on-one appointments, select your Duration.
   
   • Appointments are available in 30-minute or 1-hour sessions.
6. Select your Meeting Type — in-person or online.
   
   • In-person: Check in at the Math Space when you arrive.
   • Online: A WebEx link will be included in your confirmation email.
7. Click Confirm to book.
   
   • A confirmation email (and text, if enabled) will be sent to your BHCC email.
   • If no appointments are available, click Unable to Find Appointment and complete the form — a tutor will follow up with you.

On the TracCloud main page, find your appointment under Upcoming Appointments and click Cancel. Choose a reason and confirm. You will receive a cancellation confirmation by email.  

Cancellations made less than 2 hours before your appointment count as a missed appointment. After 2 missed appointments, your account will be locked. Contact the Math Space to have it unlocked. 

Make sure all fields (subject, reason, duration, and meeting type) are filled in before clicking Confirm. If the button still does not work, try switching to Chrome or Firefox on a laptop or desktop computer.

If you continue to experience issues, please email kcsteinm@bhcc.edu and include: a screenshot of the error, the device you are using (e.g., laptop, phone, tablet), and the browser you are using (e.g., Chrome, Firefox, Safari)