BHCC’s Enterprise Center for Entrepreneurship and Training (ECET) supports entrepreneurs, small business owners, nonprofit leaders, and community members in Chelsea, Everett, and surrounding communities.
ECET provides practical, hands-on training designed to strengthen business operations, improve financial management, enhance leadership capacity, and support long-term growth. Programs combine applied instruction with real-world examples and direct access to experienced professionals.
Our offerings include:
- Business and leadership courses
- Certification training
- Financial literacy workshops
- One-on-one advisory services
All programs are open to the public.
Important Enrollment Information
Standard tuition varies by course and is listed under each program.
If you live or work in Chelsea or take classes in Chelsea:
Through a partnership with the City of Chelsea (funded through 2025), eligible Chelsea residents and employees may enroll in select programs at no cost.
Each course includes:
- Standard Registration (tuition required)
- Chelsea Residents/Employees Only Registration (no cost, eligibility required)
For eligibility verification and registration assistance:
Caroline Eaton – caroline.eaton@bhcc.edu
Rezarta Mana – rezarta.mana@bhcc.edu
Workforce Wednesdays-FREE Financial Literacy classes
These workshops are free and open to all participants. No tuition required.
In-Person Workshops
Room 508
Wednesdays | 1:00 p.m.–2:00 p.m.
- Small Business Credit — September 2 & September 9
- Small Business Cash Flow — September 16 & September 23
- Small Business Financing — September 14 & October 14
- Small Business Marketing — October 21 & October 28
- Small Business Retirement — November 4 (November 11 excluded – holiday)
- Small Business Entity — November 18 & November 25
- Small Business Q&A — December 2 & December 9
- Final Review / Q&A — December 16
Virtual Workshops
In partnership with the Armanino Foundation
- February 25, 2026 – Budgeting Basics
- March 25, 2026 – Managing Credit Cards
- April 29, 2026 – Protecting Your Identity
- May 27, 2026 – Resume Writing
- June (TBA) – LinkedIn: Build Your Brand
Small Business & Professional Training Courses
Business Clinic for Restaurants, Cafés, and Service Companies
This practical course is designed to strengthen the business and operational performance of small food and service businesses. Participants will explore business management, customer service, branding and social media, costs and finance, leadership and team management, and sales strategies to support growth and improve daily operations.
9:00 a.m. - 2:00 p.m.
Coaching for Entrepreneurs (Spanish)
This course helps entrepreneurs develop awareness of beliefs, thought patterns, and behaviors in order to generate solutions and make more conscious business decisions. Participants will work to identify limiting beliefs, increase internal clarity, strengthen autonomy, and align leadership with personal values.
Excellence in Customer Service for the Hospitality and Service Industries
This course focuses on developing customer service skills, professional communication, conflict resolution, and high-quality service experiences within the hospitality and service industry. Participants will strengthen communication skills, learn techniques for handling difficult situations, develop professional service standards, and explore strategies for creating a culture of service excellence.
Financial Planning
Offered free of charge on a first-come, first-served basis to individuals who live or work in Chelsea, this course equips entrepreneurs and small business owners with the essential financial and management skills needed to start, grow, and sustain a successful business.
Participants will gain practical knowledge across key areas of entrepreneurship, including business registration and planning, budgeting, financial forecasting, funding opportunities, and understanding financial statements. The course also covers productivity tools, strategies for scaling a business, and best practices for maintaining long-term financial stability.
Financial Planning English
Financial Planning Spanish
First Aid / CPR Heartsaver
First Aid / CPR Heartsaver in English
First Aid / CPR Heartsaver in Spanish
Nonprofit Overview
New dates coming soon.
PMP Exam Preparation
Ensure you're prepared for the rigorous PMP exam with Bunker Hill Community College’s PMP Exam Prep course.
New dates coming soon.
Professional Management for Small Organizations and Businesses (Spanish)
This course focuses on strengthening conscious business management by aligning leadership style, decision-making, and organizational goals. Participants will explore ways to improve organizational structure, support sustainable leadership, and align daily actions with broader business objectives.
6:00 p.m. - 9:00 p.m.
Serv Safe Manager English
New dates coming soon.
Serv Safe Manager Portuguese
New dates coming soon.
Serv Safe Manager Spanish
New dates coming soon.
SHRM Essentials of Human Resources
Small Business Marketing (English)
Strategic Recruitment and Professional Interviews (Spanish)
This course develops awareness and criteria for attracting, evaluating, and selecting talent aligned with business values and organizational needs. Participants will strengthen hiring practices through clear role definitions, stronger interview processes, reduced hiring mistakes, and improved team development.
6:00 p.m. - 9:00 p.m.
Tecnología Básica – Nivel 1
Designed for Spanish-speaking adults, this course builds the essential digital skills needed for work, business, and everyday life. Participants learn to use computers and smartphones, communicate professionally through email and text messaging, navigate the internet safely, participate in virtual meetings, create and share basic documents, and use digital tools to improve communication, organization, and productivity.
Diseñado para adultos hispanohablantes, este curso desarrolla las habilidades digitales esenciales para el trabajo, los negocios y la vida cotidiana. Los participantes aprenderán a utilizar computadoras y teléfonos inteligentes, comunicarse de manera profesional mediante correos electrónicos y mensajes de texto, navegar por internet de forma segura, participar en reuniones virtuales, crear y compartir documentos básicos, y utilizar herramientas digitales para mejorar la comunicación, la organización y la productividad.
1:1 Advisory and Consulting Services
ECET offers individualized business advisory sessions designed to support entrepreneurs at every stage of development.
Services include:
- Business strategy
- Operations and systems
- Marketing and customer development
- Financial planning
- Growth and sustainability
Available in English and Spanish.
- Free for eligible Chelsea participants
- Available to others upon availability
Sessions may be held onsite, at your place of business, or virtually.