Enterprise Center for Entrepreneurship & Training

shaking hands A handshake

BHCC’s Enterprise Center for Entrepreneurship and Training (ECET) supports entrepreneurs, small business owners, nonprofit leaders, and community members in Chelsea, Everett, and surrounding communities.

ECET provides practical, hands-on training designed to strengthen business operations, improve financial management, enhance leadership capacity, and support long-term growth. Programs combine applied instruction with real-world examples and direct access to experienced professionals.

Our offerings include:

  • Business and leadership courses
  • Certification training
  • Financial literacy workshops
  • One-on-one advisory services

All programs are open to the public.

Important Enrollment Information

Standard tuition varies by course and is listed under each program.

If you live or work in Chelsea or take classes in Chelsea:

Through a partnership with the City of Chelsea (funded through 2025), eligible Chelsea residents and employees may enroll in select programs at no cost.

Each course includes:

  • Standard Registration (tuition required)
  • Chelsea Residents/Employees Only Registration (no cost, eligibility required)

For eligibility verification and registration assistance:
Caroline Eaton – caroline.eaton@bhcc.edu
Rezarta Mana – rezarta.mana@bhcc.edu

NEW: AI for Small Business & Entrepreneurs

A hands-on 6-week course for small business owners and entrepreneurs who want to put AI to work in their business. No prior AI experience required.

Nov. 3–Dec. 10 | Tuesdays & Thursdays, 4–5 p.m. | 100% Virtual | $475

Please note: This course is not available through the free Chelsea resident/employee program.

Learn More

Workforce Wednesdays-FREE Financial Literacy classes

These workshops are free and open to all participants. No tuition required.

In-Person Workshops

Wednesdays-FREE Financial Literacy classes
With BHCC Alumni Eddy Desir
Room 508
Wednesdays | 1:00 p.m.–2:00 p.m.
  1. Small Business Credit — September 2 & September 9
  2. Small Business Cash Flow — September 16 & September 23
  3. Small Business Financing — September 14 & October 14
  4. Small Business Marketing — October 21 & October 28
  5. Small Business Retirement — November 4 (November 11 excluded – holiday)
  6. Small Business Entity — November 18 & November 25
  7. Small Business Q&A — December 2 & December 9
  8. Final Review / Q&A — December 16
 
November 11: No class — Veterans Day
December 23 & 30: No classes scheduled due to the holiday season

Virtual Workshops

In partnership with the Armanino Foundation

Small Business & Professional Training Courses

Business Clinic for Restaurants, Cafés, and Service Companies

This practical course is designed to strengthen the business and operational performance of small food and service businesses. Participants will explore business management, customer service, branding and social media, costs and finance, leadership and team management, and sales strategies to support growth and improve daily operations.

In Person - Room 508
Saturdays
August 22nd, 29th 

9:00 a.m. - 2:00 p.m.

Click to register

Chelsea Residents/Employees Only:

Coaching and Leadership for Entrepreneurs in Spanish

This course helps entrepreneurs and managers strengthen their leadership and team-development skills. Participants will explore their personal leadership styles and learn to use coaching, active listening, effective questioning, constructive feedback, and accountability strategies to improve employee performance, communication, and team results.
In Person – Room 508
Saturdays
October 24, 31 & November 7, 14
9:00 a.m. – 2:00 p.m.
Fee: $325
Chelsea Residents/Employees Only:
Click here to register

Coaching for Entrepreneurs (Spanish)

This course helps entrepreneurs develop awareness of beliefs, thought patterns, and behaviors in order to generate solutions and make more conscious business decisions. Participants will work to identify limiting beliefs, increase internal clarity, strengthen autonomy, and align leadership with personal values.

In Person - Room 508
Tuesdays
August 18th, 25th, September 1st
6:00 p.m. - 9:00 p.m.

Click to register 

Chelsea Residents/Employees Only:

Excellence in Customer Service for the Hospitality and Service Industries

This course focuses on developing customer service skills, professional communication, conflict resolution, and high-quality service experiences within the hospitality and service industry. Participants will strengthen communication skills, learn techniques for handling difficult situations, develop professional service standards, and explore strategies for creating a culture of service excellence.

New dates coming soon.

Finance for Entrepreneurs in Spanish

This course introduces entrepreneurs and small business owners to the essential financial concepts needed to manage a business effectively. Participants will learn how to understand revenue, costs, expenses, profit, and cash flow; prepare basic budgets; identify fixed and variable costs; establish pricing based on costs and profit margins; and use financial information to support business decisions.
In Person – Room 411
Tuesdays
September 22, 29 & October 6, 13, 20
6:00 p.m. – 9:00 p.m.
Fee: $325
Chelsea Residents/Employees Only:

Financial Planning

Offered free of charge on a first-come, first-served basis to individuals who live or work in Chelsea, this course equips entrepreneurs and small business owners with the essential financial and management skills needed to start, grow, and sustain a successful business.

Participants will gain practical knowledge across key areas of entrepreneurship, including business registration and planning, budgeting, financial forecasting, funding opportunities, and understanding financial statements. The course also covers productivity tools, strategies for scaling a business, and best practices for maintaining long-term financial stability.

Financial Planning English

Online Only
Tuesdays
August 18, 25, and September 1, 8
6:00 PM – 9:00 PM
Fee: $325
Chelsea Residents/Employees Only

Financial Planning Spanish

In-Person (room 507)
New dates coming soon.
 

First Aid / CPR Heartsaver

First Aid / CPR Heartsaver in English

In Person - Room 301
Saturday
September 19th
9:00 a.m. - 3:00 p.m.
Fee: $125
Chelsea Residents/Employees Only:
Fee: Free

In Person - Room 301
Saturday
October 17th
9:00 a.m. - 3:00 p.m.
Fee: $125
Chelsea Residents/Employees Only:
Fee: Free

In Person - Room 301
Saturday
November 21st
9:00 a.m. - 3:00 p.m.
Fee: $125
Chelsea Residents/Employees Only:
Fee: Free

In Person - Room 301
Saturday
December 12th
9:00 a.m. - 3:00 p.m.
Fee: $125
Chelsea Residents/Employees Only:
Fee: Free

 

First Aid / CPR Heartsaver in Spanish

In Person - Room 301
Saturday
September 12th
9:00 a.m. - 3:00 p.m.
Fee: $125
Chelsea Residents/Employees Only:
Fee: Free

In Person - Room 301
Saturday
September 26th
9:00 a.m. - 3:00 p.m.
Fee: $125
Chelsea Residents/Employees Only:
Fee: Free

In Person - Room 301
Saturday
October 24th
9:00 a.m. - 3:00 p.m.
Fee: $125
Chelsea Residents/Employees Only:
Fee: Free

In Person - Room 301
Saturday
November 7th
9:00 a.m. - 3:00 p.m.
Fee: $125
Chelsea Residents/Employees Only:
Fee: Free

In Person - Room 301
Saturday
December 5th
9:00 a.m. - 3:00 p.m.
Fee: $125
Chelsea Residents/Employees Only:
Fee: Free

Leadership Skills for Managers  (Spanish)

Leadership Skills for Managers  (Spanish)

New dates coming soon.

Marketing for Entrepreneurs in Spanish

This course introduces practical marketing strategies for entrepreneurs and small business owners. Participants will learn how to identify their target market and ideal customer, develop a clear value proposition, strengthen their brand identity and positioning, select appropriate promotional channels, and create a basic results-oriented marketing plan.
In Person – Room 508
Thursdays
September 24 & October 1, 8, 15, 22
6:00 p.m. – 9:00 p.m.
Fee: $325
Chelsea Residents/Employees Only:

Nonprofit Overview

New dates coming soon.

PMP Exam Preparation

Ensure you're prepared for the rigorous PMP exam with Bunker Hill Community College’s PMP Exam Prep course.

New dates coming soon.

Professional Management for Small Organizations and Businesses (Spanish)

This course focuses on strengthening conscious business management by aligning leadership style, decision-making, and organizational goals. Participants will explore ways to improve organizational structure, support sustainable leadership, and align daily actions with broader business objectives.

In Person - Room 508
Wednesdays
August 19th, 26th, September 2nd

6:00 p.m. - 9:00 p.m.

Chelsea Residents/Employees Only:

Professional Presentation Skills

Professional Presentation Skills (English)  

New dates coming soon.

Professional Presentation Skills (Spanish)

New dates coming soon.

 

Serv Safe Manager English

Successful completion of the ServSafe Manager course includes a certification that verifies that a manager or person in charge has sufficient food safety knowledge to protect the public from foodborne illness. Participants who successfully pass the 90-question, multiple-choice exam will receive a ServSafe Manager Certification and wallet card.
In Person
Saturday, November 7, 2026
9 a.m. – 3 p.m.
Fee: $325
Click here to register
Chelsea Residents/Employees/Business Owners Only:
Fee: Free
Click here to register
Monday, January 18, 2027
9 a.m. – 3 p.m.
Fee: $325
Click here to register
Chelsea Residents/Employees/Business Owners Only:
Fee: Free
Click here to register

Serv Safe Manager Portuguese

Currently on pause. New classes are expected in 2027.

Serv Safe Manager Spanish

Completar con éxito el curso ServSafe Manager incluye una certificación que verifica que un gerente o una persona a cargo cuenta con los conocimientos necesarios sobre seguridad alimentaria para proteger al público de las enfermedades transmitidas por los alimentos. Los participantes que aprueben el examen de 90 preguntas de opción múltiple recibirán la certificación ServSafe Manager y una tarjeta de certificación.
Presencial
Lunes, 16 de noviembre de 2026
9 a.m. – 3 p.m.
Costo: $325
Haga clic aquí para registrarse
Solo para residentes, empleados y dueños de negocios de Chelsea:
Costo: Gratis
Haga clic aquí para registrarse
Sábado, 9 de enero de 2027
9 a.m. – 3 p.m.
Costo: $325
Haga clic aquí para registrarse
Solo para residentes, empleados y dueños de negocios de Chelsea:
Costo: Gratis
Haga clic aquí para registrarse

Service Quality for Entrepreneurs and Managers in Spanish

This course focuses on building strong customer experiences that support business growth and sustainability. Participants will learn how to identify customer needs, adapt communication styles, apply active listening and empathy, manage complaints and difficult situations, strengthen customer loyalty, and establish practical service standards for their businesses.
In Person – Room 508
Saturdays
September 26 & October 3, 10, 17
9:00 a.m. – 2:00 p.m.
Fee: $325
Chelsea Residents/Employees Only:

Shift Management for Small Businesses in Spanish

This course prepares small business owners, managers, and supervisors to effectively coordinate day-to-day shift operations. Participants will learn how to organize priorities and responsibilities, manage operational resources, improve team communication, monitor basic productivity and service indicators, respond to operational challenges, and strengthen team coordination.
In Person – Room 508
Tuesdays
October 27 & November 3, 10
6:00 p.m. – 9:00 p.m.
Fee: $325
Chelsea Residents/Employees Only:
Click here to register

SHRM Essentials of Human Resources

Whether you’re a student, an office manager with HR responsibilities, new to HR, or working in a small business environment, our SHRM Essentials of Human Resources course helps you understand the value HR brings to the workplace.
New dates coming soon.

Small Business Marketing (English)

Small Business Marketing (English)
Hybrid – In Person (Room 508) or Online
Tuesdays
October 20th, 27th &  November 3rd, 10th, 17th
6:00 p.m. – 9:00 p.m.
Fee: $325
Chelsea Residents/Employees Only:
Fee: Free
Spanish Language Support: Live Spanish translated captions will be available during class to support Spanish-speaking participants.

Strategic Recruitment and Professional Interviews (Spanish)

This course develops awareness and criteria for attracting, evaluating, and selecting talent aligned with business values and organizational needs. Participants will strengthen hiring practices through clear role definitions, stronger interview processes, reduced hiring mistakes, and improved team development.

In Person - Room 508
Thursdays
August 20th, 27th, September 3rd

6:00 p.m. - 9:00 p.m.

Chelsea Residents/Employees Only:

Tecnología Básica – Nivel 1

Designed for Spanish-speaking adults, this course builds the essential digital skills needed for work, business, and everyday life. Participants learn to use computers and smartphones, communicate professionally through email and text messaging, navigate the internet safely, participate in virtual meetings, create and share basic documents, and use digital tools to improve communication, organization, and productivity.

Diseñado para adultos hispanohablantes, este curso desarrolla las habilidades digitales esenciales para el trabajo, los negocios y la vida cotidiana. Los participantes aprenderán a utilizar computadoras y teléfonos inteligentes, comunicarse de manera profesional mediante correos electrónicos y mensajes de texto, navegar por internet de forma segura, participar en reuniones virtuales, crear y compartir documentos básicos, y utilizar herramientas digitales para mejorar la comunicación, la organización y la productividad.

New dates coming soon.

1:1 Advisory and Consulting Services

ECET offers individualized business advisory sessions designed to support entrepreneurs at every stage of development.

Services include:

  • Business strategy
  • Operations and systems
  • Marketing and customer development
  • Financial planning
  • Growth and sustainability

Available in English and Spanish.

  • Free for eligible Chelsea participants
  • Available to others upon availability

Sessions may be held onsite, at your place of business, or virtually.

 

Contact

Program & Registration Inquiries
Caroline Eaton
Administrative Assistant II
Caroline.eaton@bhcc.edu
617-228-3341
Program Information & General Questions
Rezarta Mana
Administrative Assistant II
rezarta.mana@bhcc.edu
Department Leadership
Moses Michel
Assistant Director
moses.michel@bhcc.edu